Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website (showing as much or as little of SimpleHelp as you wish). Your technicians then pick who they connect to and how many sessions they join. When connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Available for a wide range of platform operating systems. Licensed at a one-off cost from $795.
Techinline Remote Desktop Techinline lets you instantly access and control a remote computer over the Internet, across firewalls and proxies, using any browser. With Techinline you can view, diagnose and rapidly solve your customers' problems from anywhere in the world.
SkyFex Remote Assistant 1.0 SkyFex Remote Assistant is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.
ReadyDesk Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service.
Type Pilot Managing technical support may require that you type standard answers over and over again. Let Type Pilot handle this routine for you. Just type in a keyword of your choice, and the software will replace it with the required phrase or a paragraph.
DVD neXt COPY The neXt generation of DVD COPY Software has arrived. No more coasters or wasted blank disks. Latest technology and fastest burns times. Makes perfect backup copies of all your DVD movies. 100% satisfaction guaranteed or your money back.
Beyond Remote Support for Windows Vista. Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds. New Host Discovery makes remote support setup and management a breeze! 9 languages, Free Trial.
Global Site Support Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems.
Responsive Knowledgebase RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.
Vuechat Vuechat: The ultimate solution for Customer Service and CRM.
Vuechat is set of tools for Web-based Customer Service,
Instant Messaging, VoIP communcations, Video Conference and
the Customer Relationship Management (CRM).
Vuechat allows customers
NetUSB 3.04 NetUSB is a powerful, fast, and easy-to-use email experimental tool.If you have one or more large capacity mailboxes,for example Gmail,Yahoo mailbox, which includes storage space of a 1000 megabytes, you have had plenty of storage space but not a lot to fill it up with. With NetUSB you can easily upload and download files in your mailbox. NetUSB allowing you to use this mailbox as a storage medium.
Commit CRM Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching Contracts and Billing software solution designed specifically for computer services companies
